Getting Started
Install Fliqer
Download from the App Store and open the app
Grant Access
Allow photo library access to view your videos
Extract Frames
Select a video and start extracting frames
User Guide
Extracting Frames
- Open an Album: Browse your video albums from the main screen
- Select a Video: Tap on any video to open it
- Navigate Time: Use the time slider to find the perfect moment
- Extract Frame: Tap the camera button to capture the frame
- Find Extracted Frames: Frames are saved to your photo library in the Fliqer album (or general library based on settings)
Navigation Tips
- Swipe Left/Right: Navigate between videos in an album
- Pin Albums: Swipe left on an album and tap the pin icon
- Search: Use the search bar to quickly find albums
- Time Precision: Tap on the time slider for frame-accurate positioning
Settings & Customization
- Theme: Choose between Light, Dark, or System theme
- Image Format: Select JPG, PNG, or HEIC format
- Save Location: Choose Fliqer album or general library
- Credits: View balance and manage subscriptions
Credits & Subscriptions
Each extracted frame uses 1 credit. Credits are consumed from your monthly quota first, then from add-on packs.
Subscription Plans
- Base (Free): 10 frames per month - Perfect for casual use
- Pro Monthly: 200 frames per month for $2.99/mo - Great for regular users
- Pro Annual: Unlimited frames (∞) for $29.99/year - 🎉 90% OFF Early Bird Special! - Best value for power users
Add-on Packs
- Starter Pack: 100 frames for $0.99
- Popular Pack: 500 frames for $4.99
- Pro Pack: 2000 frames for $9.99
Managing Subscriptions
- Open iPhone Settings
- Tap your Apple ID at the top
- Select "Subscriptions"
- Choose Fliqer
- Manage or cancel your subscription
Frequently Asked Questions
Q: Where are my extracted frames saved?
By default, frames are saved to a dedicated "Fliqer" album in your photo library. You can change this to the general library in Settings.
Q: What video formats are supported?
Fliqer supports all video formats that iOS supports, including MP4, MOV, HEVC, and more.
Q: Can I extract frames from videos not in my library?
Currently, Fliqer only works with videos in your photo library. You'll need to save videos to your library first.
Q: How do credits reset?
Monthly subscription credits reset on your billing date. Add-on credits never expire and roll over indefinitely.
Q: What happens if I run out of credits?
You'll be prompted to either upgrade your subscription or purchase an add-on pack. You can also wait for your monthly credits to reset.
Q: Can I get a refund?
Refund requests must be made through Apple's App Store. We cannot process refunds directly. Go to reportaproblem.apple.com to request a refund.
Q: Does Fliqer upload my videos?
No! All video processing happens locally on your device. We never upload or access your videos.
Q: Why can't I see any videos?
Make sure you've granted Fliqer access to your photo library. Go to Settings > Fliqer > Photos and select "All Photos."
Q: What image quality does Fliqer extract?
Fliqer extracts frames at the maximum quality available in the source video, preserving the original resolution.
Q: Can I restore my purchases on a new device?
Yes! Go to Settings in Fliqer and tap "Restore Purchases" to restore your subscriptions and add-on packs.
Troubleshooting
App Crashes or Freezes
- Force quit the app and reopen it
- Restart your iPhone
- Update to the latest iOS version
- Update Fliqer to the latest version
- Free up storage space on your device
Can't See Videos
- Check photo library permissions in Settings > Fliqer > Photos
- Ensure you have videos in your photo library
- Try closing and reopening the app
Frame Extraction Fails
- Check if you have sufficient storage space
- Verify you have available credits
- Try extracting from a different video
- Check photo library write permissions
Purchase Issues
- Verify your Apple ID has a valid payment method
- Check your internet connection
- Try "Restore Purchases" in Settings
- Sign out and back into App Store
- Contact Apple Support for payment issues
Credits Not Updating
- Pull down to refresh on the main screen
- Check your internet connection
- Restart the app
- Tap "Restore Purchases" in Settings
System Requirements
- iOS Version: iOS 15.0 or later
- Compatible Devices: iPhone 7 and newer
- Storage: 50 MB app size + space for extracted frames
- Permissions: Photo library access required
- Internet: Required for subscriptions and credit management
Privacy & Security
- All video processing happens on your device
- We never upload your videos or frames
- Minimal data collection (only for app functionality)
- No third-party analytics or advertising
- Full compliance with Apple's privacy standards
Read our full Privacy Policy and Terms of Service for details.
Feedback & Feature Requests
We love hearing from our users! If you have:
- Bug reports: Please include iOS version, device model, and steps to reproduce
- Feature requests: Tell us what features would make Fliqer better for you
- General feedback: We appreciate all comments and suggestions
Leave a Review
If you enjoy using Fliqer, please consider leaving a review on the App Store. Your feedback helps us improve and helps other users discover Fliqer!
Additional Resources
- Privacy Policy - How we handle your data
- Terms of Service - Legal terms and conditions
- Email Support: support@fliqer.app
- Ideas & Feedback: hello@fliqer.app
About the Developer
Fliqer is developed by Egor Sazanov, an independent iOS developer passionate about creating professional tools with intuitive interfaces.
Fliqer is independently developed and is not affiliated with, endorsed by, or sponsored by Apple Inc. All trademarks are the property of their respective owners.
Still Need Help?
If you couldn't find the answer to your question, don't hesitate to reach out:
Contact Support
Email us at:
support@fliqer.app
Please include:
• Your iOS version
• Device model
• Description of the issue
• Screenshots (if applicable)