⚡ Fliqer

Last Updated: October 7, 2025

1. Overview

Fliqer ("we," "our," or "us") is a video frame extraction app for iOS. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

2.1 Information You Provide

• Account Information: If you create an account, we collect your email address and authentication credentials.
• Purchase Information: When you make in-app purchases or subscribe, transaction data is processed through Apple's App Store (we don't store your payment details).
• Support Communications: If you contact our support team, we collect the information you provide in your communications.

2.2 Information We Collect Automatically

• Usage Data: We collect information about how you use the app, including features accessed and actions performed.
• Device Information: We collect device type, iOS version, app version, and device identifiers.
• Credits Usage: We track your frame extraction credits, including monthly quota and add-on purchases.

2.3 Information We Do NOT Collect

• Video Content: We do not access, store, or upload your videos to our servers.
• Extracted Frames: All frames are processed and saved locally on your device.
• Photo Library: We only access videos with your explicit permission and never upload them.
• Location Data: We do not collect your location information.

3. How We Use Your Information

We use the collected information for:

• Service Delivery: To provide and maintain the Fliqer app functionality.
• Credits Management: To track and manage your frame extraction credits and subscriptions.
• App Improvement: To analyze usage patterns and improve app features.
• Customer Support: To respond to your inquiries and provide assistance.
• Transaction Processing: To process purchases and manage subscriptions.
• Legal Compliance: To comply with applicable laws and regulations.

4. Data Storage and Security

4.1 Local Processing

Fliqer processes all video content locally on your device. Your videos and extracted frames never leave your device unless you explicitly choose to share them.

4.2 Cloud Storage

We store the following data on secure cloud servers:

• User account information
• Credits balance and transaction history
• Subscription status
• App preferences and settings

4.3 Security Measures

We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL)
• Encryption at rest for sensitive data
• Secure authentication (JWT tokens)
• Regular security audits
• Access controls and monitoring

5. Data Sharing and Disclosure

5.1 Third-Party Services

We use the following third-party services:

• Apple App Store: For payment processing and subscription management.
• Cloud Hosting: For storing account and transaction data (encrypted).

5.2 We Do NOT Share

• Your video content or extracted frames
• Personal information with advertisers (we have no ads)
• Data with social media platforms
• Information for marketing purposes

5.3 Legal Requirements

We may disclose your information if required by law, such as in response to a court order or government request.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-Out: Disable data collection (may limit functionality)

6.2 Photo Library Access

You can manage photo library permissions in iOS Settings > Fliqer > Photos. Denying access will prevent the app from accessing your videos.

6.3 Subscription Management

Manage your subscription through the App Store. We cannot modify subscriptions directly.

7. Children's Privacy

Fliqer is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

8. International Users

If you use Fliqer from outside the United States, please note that your data may be transferred to and processed in the United States or other countries where our servers are located.

8.1 GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with supervisory authorities

8.2 CCPA Compliance (California Users)

California residents have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Personal information is deleted within 30 days
• Transaction records are retained for legal compliance (up to 7 years)
• Anonymous usage statistics may be retained indefinitely

10. Cookies and Tracking

The Fliqer app does not use cookies or web tracking technologies. We do not use third-party analytics or advertising platforms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notification
• Email (if you provided one)
• Updated "Last Updated" date at the top of this policy

Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

13. Your Consent

By using Fliqer, you consent to this Privacy Policy. If you do not agree with this policy, please discontinue use of the app.